Poker account problem

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Poker account problem

Postby LamerL » Tue Apr 21, 2009 7:27 pm

Hi guys, im new here.

Just want to know, recently my friend tried to make an account on Titan poker, it said that jurisdiction do not allow, blah blah.

Did singapore just ban the creating of online poker accounts? Because i made an account long ago and it seemed to work fine..
LamerL
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Re: Poker account problem

Postby Anthonyeo » Tue Apr 21, 2009 7:42 pm

Hi Lambert, I am also a member of Titan
Yesterday when i played, it was find,
But today when i come home and log in I get this
"This account has been temporarily locked for security reasons.
Please contact Customer Support at support@titanpoker.com for further assistance"

WTF? My money is still inside, and is awaiting for the support to give me an answer now
Anthonyeo
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Re: Poker account problem

Postby LamerL » Tue Apr 21, 2009 7:45 pm

i got the same problem as you.

sigh wtf -_-
LamerL
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Re: Poker account problem

Postby PokerArtChee » Tue Apr 21, 2009 9:53 pm

omg what happen?
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Re: Poker account problem

Postby LamerL » Tue Apr 21, 2009 10:30 pm

And the peopler i know who all had accounts with them got suspended as well..

Things not looking too good.
LamerL
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Re: Poker account problem

Postby Anthonyeo » Tue Apr 21, 2009 10:41 pm

Just to update you after i recieved this reply from them, i sucessfully logged into my account.

Dear Anthony,

This is Cola from Titan Poker Customer Support.

Please be informed that we?ve already re-opened your poker account. You may
now try to access your account provided correct login information is used.

Please remember that since our system is case sensitive the first three
letters of your username must all be capitalized.

We hope this solves your login problems. Let us know if we can be of any
further assistance.


Should you have any questions or concerns, please do not hesitate to contact
the Titan Poker Support Team. We are available 24 Hours a day, 7 days a week.

With best regards,

Titan Poker
Anthonyeo
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Re: Poker account problem

Postby LamerL » Tue Apr 21, 2009 10:54 pm

Well... mine was..

Dear Bryan,

Thank you for contacting Titan Poker.

This is Jhane from the Support Team. Bryan, we apologize for the confusion.
We regret to inform you that as of themoment our Management decided not to allow players from your jurisdictionuntil further notice. This is the reason why your account has been closed.

Please accept our sincerest apologies for any inconvenience caused.
Yourunderstanding is greatly appreciated.

Should you have any questions or concerns, please do not hesitate to contactthe Titan Poker Support Team. We are available 24 Hours a day, 7 days a week. With best regards, Titan Poker E-mail: Support@TitanPoker.com


So what happens next?
LamerL
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Re: Poker account problem

Postby LamerL » Tue Apr 21, 2009 11:35 pm

BTW, are you from SG too? or not??
LamerL
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Re: Poker account problem

Postby Anthonyeo » Tue Apr 21, 2009 11:39 pm

yah i am from Sg, but please dont quote me, thanks
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Re: Poker account problem

Postby LamerL » Tue Apr 21, 2009 11:52 pm

Anthonyeo wrote:yah i am from Sg, but please dont quote me, thanks


np, i wont do that, just curious what did you tell them lol
LamerL
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Re: Poker account problem

Postby LamerL » Wed Apr 22, 2009 5:06 am

Hmm they have re-opened my account, i better withdraw and change website and play in case they do something like that again :evil: :evil:
LamerL
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Re: Poker account problem

Postby ikelos » Fri Apr 24, 2009 12:02 am

Hello,

We've just had a dialogue with the poker affiliate manager from Titan, and he assures us that there was just a temp glitch, and that everything is now fine, so you can continue to play there with peace of mind =]
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