Pokerstars Connection Problem

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Re: Pokerstars Connection Problem

Postby lamster1169 » Fri Apr 17, 2009 12:15 am

Hi guys,

Im also having problems connecting to PS. The Pokerstars lobby pops up and a little box pops up in it saying connecting(with a Network Status and Close button) ....but it never gets connected. After like 5mins, another pop say "unable to establish a connection to the server". What do i do? Can someone help? Im not a techie....thanks in advance....

Adrian
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Re: Pokerstars Connection Problem

Postby mudspot » Sun Apr 19, 2009 12:08 am

Hi lamster1169,

can you do the following as listed in the following link? http://www.pokerstars.com/poker/download/faq/#a9

But instead of sending to pokerstars, send it to me. Will PM you my email

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Re: Pokerstars Connection Problem

Postby Sapiens86 » Sun Jan 17, 2010 12:04 am

Hi, need some help regarding connecting to pokerstars too.

recently i switched from singtel to m1 broadband, and i cant connect to pokerstars. i have the latest software update and i tried the methods above but still cant... anyone can help?
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Re: Pokerstars Connection Problem

Postby musicguru » Wed Sep 22, 2010 1:44 am

hi fellow kakis! I can't seem to connect to pokerstars, it keeps appearing this message: Update failed. WARNING: as part of the update process, pokerstars checks to see whether a new version of the software has been released. The software was unable to complete this check at this time...

and gives me only 2 options, either to exit application or download new copy. I've downloaded a new copy, and still the same error.

This is only happening today (for the whole night) when I tried to log on. And i have yet to log in with userid and password. just launching the software from taskbar. I'm using Mac, and connected to starhub.

Pls advice.The pokerstars support is useless, and has yet to get back to me after requesting for my logs. Pls dont tell me starhub is banning stars!!!
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Re: Pokerstars Connection Problem

Postby Brasstal » Wed Sep 22, 2010 10:33 am

I have the same problem, on the phone with starhub now.

May I ask if anyone using Starhub has the same problem? Or no problem?
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Re: Pokerstars Connection Problem

Postby Brasstal » Wed Sep 22, 2010 10:48 am

musicguru wrote:hi fellow kakis! I can't seem to connect to pokerstars, it keeps appearing this message: Update failed. WARNING: as part of the update process, pokerstars checks to see whether a new version of the software has been released. The software was unable to complete this check at this time...

and gives me only 2 options, either to exit application or download new copy. I've downloaded a new copy, and still the same error.

This is only happening today (for the whole night) when I tried to log on. And i have yet to log in with userid and password. just launching the software from taskbar. I'm using Mac, and connected to starhub.

Pls advice.The pokerstars support is useless, and has yet to get back to me after requesting for my logs. Pls dont tell me starhub is banning stars!!!


Accessing the programme from Program Files/Pokerstars and click pokerstars.exe shud solve it

I have a question tho, so what happens in the future if we want to update it?
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Re: Pokerstars Connection Problem

Postby chenghao » Wed Sep 22, 2010 1:57 pm

maybe i didn't log in during that period , but after music guru says he can't , i logged in like normal leh , albeit a bit slow the connection but otherwise A OK
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Re: Pokerstars Connection Problem

Postby gan8743 » Wed Sep 22, 2010 6:18 pm

I had the exact same problem from yesterday.

Using starhub also.

Had the error code -2/-83..
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Re: Pokerstars Connection Problem

Postby Brasstal » Wed Sep 22, 2010 6:21 pm

yes error code -2/-83 this is from starhub only leh for yesterday onwards

just bypassed the update and all seems ok
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Re: Pokerstars Connection Problem

Postby gan8743 » Wed Sep 22, 2010 6:29 pm

Sianz..really hope they are not banning it..

Now duno whether will be able to update already or not..
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Re: Pokerstars Connection Problem

Postby musicguru » Wed Sep 22, 2010 9:15 pm

In a way I'm glad to hear that I'm not the only one facing the same problems with stupid starhub,
but i'm using mac, and there is no program files, and accessing the pokerstars.exe.

How do i bypass the update on a mac? Pls help!

Why is Starhub so boh liao?!!!
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Re: Pokerstars Connection Problem

Postby gan8743 » Wed Sep 22, 2010 9:51 pm

If i am not mistaken, you can try to look for your pokerstars files under library in MAC..
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Re: Pokerstars Connection Problem

Postby musicguru » Wed Sep 22, 2010 9:58 pm

but there is no pokerstars.exe file? i saw pokerstars under application support in library folder, but it doesnt contact any .exe file
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Re: Pokerstars Connection Problem

Postby gan8743 » Thu Sep 23, 2010 2:31 am

Yeap..tatz the 1..
Open it..it should work..
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